Refund Policy

Refunds are pro-rated from the actual captured payment. Monthly plans use 30-day periods; yearly plans use the actual paid period. The cancellation-request day is included in the elapsed days.

From the unused-time amount, the value of app slots already submitted or started in the current period is deducted. The complex app pool is 55% and the micro app pool is 45% of the plan value, divided equally across each plan’s app slots.

For a Growth plan (1 Micro App + 1 Complex App), completing the Complex App deducts 55% of the cycle value, and completing the Micro App deducts 45%. Rejected drafts and canceled requests that never started do not consume app value.

If every app slot in the cycle has been submitted, the unused-time amount is reduced by 100% and the refund is zero. The refund is never negative and never exceeds the captured payment.

Refund preparation is completed by Admin and approved by Boss before the Polar Refund API is called. The final refund is recalculated at approval time.